Online Learning

In Spring 2020, UCLA classes transitioned online in response to COVID-19, and today, some classes continue to offer online learning.

Now, in 2024, the DCP continues to play a cruicial role in advising faculty, staff, and students on best practices for online education, in order to ensure that academic content is available and understandable to all. We, and many other campus departments, are here to assist everyone, no matter what their background experience is with online learning and instruction.

Most Frequently Used Help Files







Accessibility and Accommodations for Remote Online Learning

Lectures (Live on Zoom)

All lecture based classes will be shifting to Zoom virtual conference rooms for their instruction. 

Overview of UCLA Zoom Accounts

Zoom Help Website

Some important points to remember about making live video content accessible:

Use a good microphone (not all laptop built-in microphones are good quality).  Test yours before giving or recording a lecture. Speak clearly, enunciate and don't turn away from the microphone (you may want to opt for a headset). For some students who usually would receive a stenographer accommodation for lectures, will be instructed by CAE to use StreamText for captioning. 

  • As a back-up option, if set-up ahead of time, there can be a live-captioner who attends your Zoom sessions.  You will need to allow them access to the proper Zoom settings for this accommodation.  Check out the HOW TO SET-UP LIVE CAPTIONS.

Turn your webcam on.  While some people are uncomfortable in front of the camera, it is important to keep your camera on for those who rely on lip-reading or context clues to help them follow along.

About Recording your Live Sessions


UCLA is very concerned with protecting everyone's privacy and data during remote learning.  Please see the help file on step-by-step instructions and also refer to Guidance on Protecting Privacy and Data During Remote Working and Teaching Using Zoom while COVID-19 Modifications are in Effect for privacy requirements in recording your lectures.

NoteTaking Support Accommodation

Please see the CAE Accommodations page to review the Does and Does Not guidelines for this accommodation as well as information about eligibility and documentation. 

In lieu of in-person notetakers, UCLA will provide high-quality transcripts for all uploaded videos to CCLE.

Help File and Video Tutorial Coming Soon!

Important:  If you are recording a Zoom session, you must wait for the file to save and render before you turn your computer off or let it go to sleep.  If you do not let it save properly and fully, you can lose your file WITH NO WAY OF RETRIEVING IT.

Pre-Recorded Video Uploads (Lectures or External)

Some important points to remember about making recorded video content accessible:

  • Use a good microphone (not all laptop built-in microphones are good quality).  
  • Test yours before recording a lecture. 
  • Speak clearly, enunciate and don't turn away from the microphone (you may want to opt for a headset). 
  • CCLE is implementing auto-captions and downloadable video transcripts for students.  This will go a long way in helping students who receive note-taking accommodations from the CAE.  While you won't have to caption the videos yourself, test the captions on your videos to ensure they are working for your students.
Documents (especially PDFs)

Some important points to remember about making documents accessible:

Make sure they are digitally readable!  This is the only way for screenreader users to access the content. When a document containing text is on the web, you can perform optical character recognition (OCR) to ensure that the computer is recognizing the words in the documents properly.

  • How to test if your document is OCRed/digitally readable:
    • Hit Ctrl+F (PC) or Cmd+F (Mac) to search in document for a word.  Search for a word you know is in the document.  If the shortcut is able to find the word/highlight it for you, you know it is digitally readable.
    • Highlight text.  If you click and hold your mouse/trackpad over a chunk of words and it highlights the text as opposed to highlighting the whole page or nothing at all, you know it is digitally readable.

Minimize using scans of book pages or handwritten notes or diagrams.  As related to the previous point, these are not easy to accommodate because they aren't inherently digitally readable.

  • Scans of Book Pages
    • If you must use scans of book pages, use the highest quality (>= 600 PSI) possible when scanning.
    • Check that words near the binding and edges aren't cut off or distorted.
    • Check if the final product is digitally readable (see previous point)
  • Scans of Handwritten Notes or Diagrams
    • There is no easy way to create accommodations for this.  Please avoid as much as possible.  
    • Accommodations will need to be processed by the CAE.


We highly encourage faculty/lecturers to ensure that all digital text-based content (ie PDFs) are created accessibly.  If you want a quick intro to PDF accessibility, please see our PDF ACCESSIBILITY TUTORIAL.


Alternate Formats

The DCP can offer guidance for students and faculty in using assistive technology like screen readers and ZoomText in lieu of large print materials.

Braille will be quite difficult given the nature of the current campus shut down.  For inquiries about this accommodation, please contact the CAE directly.



TurnItIn: If providing an exam through, you are able to adjust submission dates. Instructions for how to do so can be found at the following link: HOW TO ADJUST ASSIGNMENT SUBMISSION DATES IN TURNITIN.



Other proctoring and test-taking accommodations will be handled on a case-by-case basis by the CAE.

Respondus: If using Respondus lockdown browser, please note that it is not accessible for some screen reader programs. Read more about it on the Respondus Lockdown Browser Accessibility page.

Extended Time and Extra Attempts

In BruinLearn, you can grant extra time or attemps, and manually unlock a quiz attempt with Moderate Quiz.

Please see the guide on how do I use the Moderate Quiz page?

Software and Applications

Use only approved software tools. A running list of campus educational software tools is being maintained at Approved Remote Software Tools. Approved tools have undergone reviews for privacy and security and are integrated into the campus infrastructure. The list is partial at this point and will be updated in an on-going manner. There are existing software tools, with agreements negotiated through UCLA Purchasing and that have undergone the appropriate reviews for privacy and security, which need to be included. There will certainly be new tools that will also need to be included over time. To aid us in the process, please consult with your local IT support staff if there is software to be included on the approved list. 

Do not use any third-party web applications that require anyone to click “I agree” to the vendor’s terms.  Do not use any unapproved software, software tools or third-party web applications that would require students to pay for use or access and incur unexpected costs.

Other Accommodations

The CAE offers many other accommodations for students.  Please be aware that others may be less applicable in the digital environment.

Other accommodations to considers that may arise during the remote quarter (please contact the CAE directly):

  • Adjusted Attendance
  • Early Notification of Large Assignments
  • Priority Enrollment

Find more information from the CAE at the following links:

Accommodations that the CAE provides that are mostly not applicable for the remote quarter (please inquire directly with the CAE):

  • Disability Transportation
  • Emotional Support Animals
  • Housing
  • In-person Proctoring
  • Sign Language Interpreting

If you are having a problem with CCLE, please contact your local IT support.