Third-Party Vendor Access to Siteimprove Information

Some UCLA departments and entities contract with external third-party web vendors to build or update their websites. We understand that sometimes UCLA requesting departments/entities want to allow individuals from the vendor to have temporary access to the site’s Siteimprove (SI) dashboard.

 

REQUIREMENT:  The third-party vendor must have an active UCLA contract with the specific requesting department to be eligible for Siteimprove access for that site. 

 

Before the DCP can proceed with this access, please read this webpage in its entirety, as it contains very important information including:  warnings, requesting information, approval process, and acknowledgement process. 

 

Warnings

  1. Vendors with UCLA almost always sign the UC Terms and Conditions (Ts & Cs) when they have an active contract. The standard UC Ts & Cs required WCAG 2.0 Level AA (contracts after 1 April 2025 are WCAG 2.1 Level AA) compliance by default. This means vendors should not request additional money to complete digital accessibility fixes on their work after a contract has been agreed to. It is within the original scope.
    1. If accessibility is a tough negotiation point and you are concerned, we recommend not signing a contract until you have discussed this with Purchasing, the DCP, and/or Compliance or Legal.
  2. Be sure you discuss what your third-party can and cannot do with this data.
    1. The Siteimprove data should remain in the online platform. Vendors are not allowed to copy, screenshot, print, or download this data.
    2. Data is NOT ALLOWED to be submitted to commercial AI platforms.
  3. This access is temporary and can be revoked at any time. If any individual is doing something that puts the university at risk or uses the data inappropriately, their access will be promptly removed.

 

 

Requesting Information:  Getting the Process Started

 

To initiate this request process, after reading this page in its entirety, please email the DCP team with the subject line “Vendor Siteimprove Access Request:  [Requesting Department/Entity] Website” and include the following information:

 

  1. Information Page Acknowledgement - Somewhere in your requesting email, please write the following sentence to acknowledge that you have read and understood the Third-Party Vendor Access to Siteimprove Information webpage.

 

“I, [your name], on behalf of [requesting department or entity], have read the Third-Party Vendor Access to Siteimprove Information webpage in its entirety and accept the risks, rules, and guidance it provides. 

 

  1. Name of Vendor/Service in Contract (Required)
  2. Active Contract End/Renewal Date (Required)
  3. Vendor Contact Name (Optional)
  4. Vendor Contact Email (Optional)
  5. UCLA Purchasing Contact Name, if applicable (Optional)

 

Approval Process

  1. Once the DCP has the requesting information we can submit a request to UCLA Purchasing and Procurement to provide details of the active contract. This currently takes approximately 5-7 business days for them to process.
  2. Once they have confirmed the details, your request will be forwarded to our Technical Lead to provide you and your vendor contacts with instructions on how to create UCLA/BOL login credentials.
  3. After UCLA/BOL logins are created, you will be instructed to activate your UCLA Siteimprove account by using your BOL (SSO) login.
  4. Next, please confirm with the Technical Lead that these steps have been completed and they will provide the proper permissions to the requested site dashboard.
    1. Please note that the permissions will be revoked at the contract renewal/end date if you do not contact the DCP for an extension.